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Frequently Asked Questions
How quickly can we implement your Private AI Server?
+Implementation typically takes 2-6 weeks from initial order to full deployment, depending on your industry and specific requirements. We handle all hardware installation, software configuration, and initial training. Your IT team only needs to provide network access and physical space for the server. Once installed, the system is immediately operational - just plug it in and GO!
What kind of maintenance is required?
+Our Private AI Servers are designed for minimal maintenance. We provide regular software updates via secure channels (or physical media for air-gapped installations). Hardware is enterprise-grade with redundant components to minimize failure risk. All systems include a comprehensive maintenance plan with remote monitoring (where permitted) and rapid response for any issues.
How does your solution compare to public AI providers?
+Unlike public AI providers where your data must leave your premises and potentially be used to train their models, our solution keeps all your data on-site. This provides complete data privacy, regulatory compliance, and eliminates the risk of data exposure. Our system also allows for batch processing of thousands of documents at once, rather than the one-at-a-time approach required with public AI interfaces.
What's included in the turnkey solution?
+Our turnkey solution includes everything you need: pre-configured server hardware with optimized GPUs, all necessary software pre-installed, initial setup and integration with your systems, comprehensive training for your team, and ongoing support. We literally ship you a server that you can plug into your network and start using immediately - no complex setup or configuration required.
Our Offices

San Francisco (HQ)
101 Market Street
Suite 1500
San Francisco, CA 94105
Phone: (877) 256-3482
Hours: 8am-6pm PT, Mon-Fri

New York
350 Fifth Avenue
Suite 4200
New York, NY 10118
Phone: (877) 256-3482
Hours: 8am-6pm ET, Mon-Fri

London
30 St Mary Axe
Suite 2800
London, EC3A 8BF, UK
Phone: +44 20 7123 4567
Hours: 9am-5pm GMT, Mon-Fri